CHANGE OF MIND

We want you to be fully happy with your order. However, if you wish to return all or a part of your order in exchange of a different product or a credit note, please inform us within 7 days of receiving through sending an email at sanmichellebagsmarketing@gmail.com

Please choose carefully because we do not refund if you change your mind. We will happily exchange the product or offer you an online credit voucher which is valid for 12 months, for the same value as the product you originally bought (excluding shipping fees).

Products must be returned in its original condition, as purchased. Along with your proof of purchase and all original labels attached. 

Returning to Store

If you've made an online order, you can return it in-store as long as it meets certain conditions: it must be unused, in its original condition, with all the labels still attached, and you must have proof of purchase. To ensure that we can assist you, please send an email to sanmichellebagsmarketing@gmail.com before visiting one of our stores.

Returning by Post

If you receive a faulty item, we will pay for the postage costs associated with returning it. However, if you simply change your mind and want to return the item in exchange for a different product or an online credit note, you will need to pay for the postage costs. The item you return must be in its original condition with all the original labels and tags still attached, and you will also need to provide proof of purchase.

Please return by post to: